Frequently Asked Questions
Everything you need to know about our premium leather goods.
What kind of leather do you use for your products?
We exclusively use high-quality, full-grain leather sourced from sustainable tanneries. This ensures each piece develops a unique patina over time and maintains long-lasting durability.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping can take between 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for all unused items in their original packaging. Please note that personalized or custom-engraved items are final sale and cannot be returned.
How do I care for my leather items?
To maintain the quality of your leather, we recommend avoiding prolonged exposure to direct sunlight or moisture. Clean with a soft, damp cloth and apply a leather conditioner every 3-6 months.
Do you offer a warranty on your products?
Yes, all Leatherman fashion products come with a one-year limited warranty covering manufacturing defects in materials and craftsmanship.
Can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress in real-time.